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how to update xbox 360?

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i have the S xbox 360 and i am trying to connect to xbox live. i go through 3 steps where i need to connect to the network then the internet and finally xbox live. when i’m connecting to xbox live it says i need this update which i start downloading but after a while it says update failed. i’m wondering whats wrong and how can i fix the problem. i’d appreciate any help. thanks.

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  1. The Kinect update from Xbox Live on November 1, 2010 caused a large number of Xbox 360 to stop reading official discs and only give an “open tray” message on even non-modded consoles. Microsoft still hasn’t fixed the issue. There is also a new January 19, 2011 update that is now also giving people similar problems.

    There is a very large topic on the November 2010 update problems at the official forums. But it was recently closed by the moderators.

    [url is not allowed].

    There are some new topics on the January 2011 update problems. Simply sign into the forum with your Microsoft Live ID and add your complaint to it to pressure Microsoft to fix it.

    [url is not allowed]

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